Secure. Stable. Automated.
Support Hub is secure, stable and powerful support ticket system which allows you to easily handle customer support tickets, create knowledgebase and stay in sync with other platforms that you use to keep your business grow.
Allow your customers to create public and private tickets and easily assign them to any of your support agents.
Easily add, remove, import and export customers directly from admin panel.
Allow your customers to connect with their Envato account for better support experience and easier purchase code and support verification.
Create articles and turn them into powerful documentation and knowledgebase so your customers can quickly find the answers.
Set up an auto-responder to let your customers know that you are out of office or on vacation.
Automatically send notifications to Slack whenever your customer creates a new ticket.
Create multiple categories to support different items. Each category can have unlimited number of different custom fields.
REST API & Webhooks
Manage customers, tickets and articles directly through various Support Hub API endpoints or setup different Webhooks to be notified whenever specific action occur.
Subscribe your customer to MailChimp group directly from your customers page.