Premium helpdesk solution for Envato Authors.

We are here to help you keep your customers happy and satisfied by providing world-class support for your product.


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Secure. Stable. Automated.

Support Hub is secure, stable and powerful support ticket system which allows you to easily handle customer support tickets, create knowledgebase and stay in sync with other platforms that you use to keep your business grow.
Support Hub - Devices Preview
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Tickets

Allow your customers to create public and private tickets and easily assign them to any of your support agents.

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Customers Management

Easily add, remove, import and export customers directly from admin panel.

Envato Integration

Allow your customers to connect with their Envato account for better support experience and easier purchase code and support verification.

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Knowledgebase

Create articles and turn them into powerful documentation and knowledgebase so your customers can quickly find the answers.

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Auto-Responder

Set up an auto-responder to let your customers know that you are out of office or on vacation.

Slack Integration

Automatically send notifications to Slack whenever your customer creates a new ticket.

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Multiple Categories

Create multiple categories to support different items. Each category can have unlimited number of different custom fields.

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REST API & Webhooks

Manage customers, tickets and articles directly through various Support Hub API endpoints or setup different Webhooks to be notified whenever specific action occur.

MailChimp Integration

Subscribe your customer to MailChimp group directly from your customers page.

Sounds Interesting?

If this sounds like something that will improve your customer support, sign up for updates to be the first to know when it's available.

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