Premium helpdesk solution
for

Easily deal with customer support tickets, create knowledgebase and
collect your customer information to provide the best possible support for your product.

Secure. Stable. Automated.

Support Hub is secure, stable and powerful support ticket system which allows you to easily handle customer support tickets, create knowledgebase and stay in sync with other platforms that you use to keep your business grow.

Support Hub - Devices Preview
Tickets

Allow your customers to create public and private tickets and easily assign them to any of your support agents.

Customer Management

Easily add, remove, import and export customers directly from admin panel.

Knowledgebase

Allow your customers to create public and private tickets and easily assign them to any of your support agents.

Multiple Categories

Create multiple categories to support different items. Each category can have unlimited number of different custom fields.

Auto-Responder

Set up an auto-responder to let your customers know that you are out of office or on vacation.

Canned Responses

Save and re-use some common replies to speed up your response time.

Real-time Notifications

Whenever your customers create a ticket or leave a reply on an existing support ticket, you will get an email and in-app notifications in real-time.

No need to refresh the page to see if there is a new ticket or comment that is waiting for your reply.

Easy Data Import

Coming from a different customer support software that you were been using for years? No problem.

If you are migrating from Zendesk, Freshdesk or Ticksy, you can easily import your agents, customers, support tickets and support articles within a few clicks.

Integrations

Connect Support Hub with popular services and improve the quality of the support you provide.

Envato Integration

Allow your customers to connect with their Envato account for better support experience and easier purchase code and support verification.

Slack Integration

Automatically send notifications to Slack whenever your customer creates a new ticket.

MailChimp Integration

Subscribe your customer to MailChimp directly from your customers page.

Transparent & Simple Pricing

Our plans are designed to meet the requirements of both, those who are just starting out and those who already have a large customer support team.

Free

  • 1 Support Agent
  • 1 Support Category
  • Unlimited Customers
  • Unlimited Tickets
  • Public Article Collections
  • Private Article Collections
0 $ / mo

Starter

  • Up to 3 Support Agents
  • Unlimited Categories
  • Unlimited Customers
  • Unlimited Tickets
  • Public Article Collections
  • Private Article Collections
19 $ / mo

Standard

  • Up to 7 Support Agents
  • Unlimited Categories
  • Unlimited Customers
  • Unlimited Tickets
  • Public Article Collections
  • Private Article Collections
59 $ / mo

Elite

  • Unlimited Support Agents
  • Unlimited Categories
  • Unlimited Customers
  • Unlimited Tickets
  • Public Article Collections
  • Private Article Collections
149 $ / mo

Get started with Support Hub

Happy customers are the foundation of a successful business. You'll account will be ready in less than a minute.

14-day free trial. No credit card required.